---
title: CareStarter Blog | Dean Browell, PhD | Chief Behavioral Officer, Feedback, CareStarter
description: "I am an energetic researcher and strategist who has briefed data to Congress in the US, the National Health Service in the UK, the Ministry of Health in BC Canada, and more with the company I co-founded, Feedback. During my PhD studies I created a technique for applying ethnographic techniques in a social space to more effectively find the voice of the customer. Since 2009 we have utilized this deep social listening to find actionable insights for clients around the world. \n\nTo wit: We believe persistently illuminating, understanding, and advocating for populations will empower decision-makers and improve outcomes."
image: https://carestarter.co/hubfs/Website%20Images/CS_FeaturedImage_Blog.png
---

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- [About](https://carestarter.co/about)
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- [Blog](https://carestarter.co/blog)
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## [Healthcare: digital ethnography can illuminate the too-busy Caregiver](https://carestarter.co/blog/digital-ethnography-can-illuminate-caregiver-needs)

![Picture of Dean Browell, PhD | Chief Behavioral Officer, Feedback, CareStarter](https://app.hubspot.com/settings/avatar/1d71a29f1a6a5b16b1426a6c98371f62) [Dean Browell, PhD | Chief Behavioral Officer, Feedback, CareStarter](https://carestarter.co/blog/author/dean-browell-phd-chief-behavioral-officer-feedback-carestarter)

CareStarter's sister company, Feedback, has been conducting deep digital ethnographic listening for ...

[Read more](https://carestarter.co/blog/digital-ethnography-can-illuminate-caregiver-needs)

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