How to Search for Resources in the CareStarter App

Once you have created a profile, or profiles, on the CareStarter platform, it is time to start taking advantage of the importance of search and tapping into the resources that CareStarter has to offer.

Step 1 - Select Profile to do Search

Select the profile of the person or patient you wish to search for resources for. Make sure to include the correct zip code. Start the search by selecting a category or enter a keyword to start your search.


Step 2 - Search by Category

Touch or click on the resource category you want to search. In the example below, I am searching for “Therapy” in the zip code 78744. A list of 307 resources near me pops up. I then select “Physical and Rehab.” I immediately have 101 resources from which to choose.

Users are also able to view all the resources via a map view to give you a better sense of drive time and commute from your work or home location.

Select the resource you want to learn more about. If you have added your insurance information to your patient profile, recommendations will be starred that are an insurance match. In this example, Ability HomeCare in San Antonio, TX matches with my insurance.


Step 3 - Connect with a Provider

Select the provider you wish to learn more about and within our app you can connect with them by phone, on the web, via map or by adding them to a provider list or bookmark for later use or sharing with your patient, family or other caregivers.

In this example, I select Ability HomeCare. I am able to call them, view them on the map, visit their website or add them to a list.

Step 4 - Suggest a Provider

We’re always looking to improve our listings and would love feedback from users to suggest other providers. Simply submit a suggestion and, if available, add the name, address, website and practitioner name to the profile for us to consider adding to the CareStarter app.