Hurricane Harvey Houston Area Resources

As of the latest update, on August 29th at 4pm, 15 trillion gallons of water had fallen on Houston as a result of Hurricane/Tropical Storm Harvey. This is an immense disaster for Texas caregivers and patients, and we are focused on keeping the CareStarter family safe, resourced, and always with another place to turn.

We've compiled a list of resources for the Houston area for caregivers and patients impacted by this crisis. These resources include everything from emergency lines, such as water rescue, to hospital options, to shelters, and more.

For anyone who is struggling with the stress, loss, and uncertainty associated with any disaster, please know that you're not alone in this - you have a community around you that wants to see you safe! Please always feel free to reach out to us at care@carestarter.co with questions. We're here to help!

Click on the PDF icon below to open the list of resources, or see the full list in the section underneath.

For persistent updates and other information, please visit HarveyCareMap.com


Vital Crisis Phone Numbers

911 - Immediate need for medical attention or evacuation assistance (only taking life or death situations). Stay on the line until someone answers - Do not hang up!

Report a missing child via the National Emergency Child Locator Center: 866-908-9570.

Water Rescues

Houston Command Center of the United States Coast Guard: 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 282-464-4855, 202-372-2100

Information to provide on calling: name, number of people trapped, number of pets, address, phone number.

If you are awaiting rescue, prominently display a towel or sheet from a door or window so you can be easily spotted.


To find the Memorial Hermann emergency room nearest you, please call 713-222-2273.

Memorial Hermann updates: http://www.memorialhermann.org/about-us/emergency-information/

(added August 30) Doctor on Demand (use coupon code Harvey2017 for a free virtual doctor visit): https://blog.doctorondemand.com/helping-those-affected-by-hurricane-harvey-b129890fe57b

Other Emergency Lines

Houston Fire Department/Police Department: 311

Brazoria County Emergency Call Center: 979-864-1064


(added September 1) FEMA Transitional Sheltering Assistance:


This identifies hotels those impacted by the hurricane can stay at with funding from FEMA. Details through the link also includes details around whether or not a hotel has ADA accommodation.

FEMA Shelters: Search for open shelters by texting SHELTER and a Zip Code to 43362 (4FEMA). Ex: Shelter 01234 (standard rates apply)

Red Cross Active Shelters Map**: http://maps.redcross.org/website/maps/ARC_Shelters.html

**This link has not been consistently working due to high traffic to the website. Check the following phone number and link for other information.

Red Cross Disaster Assistance Hotline: 1-866-526-8300, choose option 3

Houston Emergency Shelters: http://sbmd.org/hurricane-harvey-list-of-houston-emergency-shelters-and-supply-needs/

Brazoria County Shelter Information: http://brazoriacountytx.gov/government/commissioners-court/county-judge/public-information-officer/shelter-information

Texas State Park Evacuee Camping: https://tpwd.texas.gov/state-parks/park-information/evacuee-parks

Other Hotlines/Resources

Portlight Inclusive Disaster Strategies Hurricane Harvey Disability Hotline: 1-800- 626-4959

United Way Helpline (non-life threatening medical/functional emergencies, shelter details, other resources, etc.): 2-1-1

SAMHSA’s Disaster Distress Hotline to talk with a trained crisis counselor regarding the stress and anxiety triggered by the hurricane:

Houston Regional Headquarters of the Red Cross: 713-526-8300


Texas Diaper Bank: 210-731-8118

(added August 31) Easter Seals Greater Houston: call 713-838-9050 or email Harvey@eastersealshouston.org


(added September 1) Shield HealthCare: 800-228-7150 or message on Facebook


Offering to deliver formula, ostomy supplies, catheters, diapers (all ages), etc. to you.

Family/Friend Check-In

Red Cross Safe and Well Family/Friend Check In: https://safeandwell.communityos.org/cms/

Facebook Hurricane Harvey Safety Check: https://www.facebook.com/safetycheck/hurricane-harvey-aug24-2017/home/

Locate Towed Car

City of Houston Towed Vehicle Reporting Management System: http://www.findmytowedcar.com/

Flood Reporting

National Flood Insurance Program: https://www.fema.gov/nfip-file-your-claim

If you are safe to do so, you may consider making any insurance claims around flood/storm damage to your insurance company (in writing!) before September 1st, as H.B. 1774 will cause the Texas laws around insurance to change! The new law will limit the speed at which your claim may be processed, restrict the interest associated with the claim, among other complications. See more here: Dallas News, Texas Tribune, CNN Money.

Upcoming Resources

Keep an eye out for news from Protect Texas Fragile Kids, as they are partnering with Little Lobbyists, the Parker Lee Project, Trach Mommas of Louisiana, Moms of Trach Babies, and more in order to collect and deliver pediatric medical supplies to the Houston area!