What is 360 Degrees of Care (Part 2)

Click here for part 1 of our series on defining what 360 degrees of pediatric care is.

CareStarter’s vision of 360 degrees of care challenges the notion that 360 degrees of care is not simply improving the flow and sharing of patient data from one healthcare technology or system to another. 360 degrees of care is focused not just on healthcare records but focuses on the patient experience, their specific needs and providing a diversification of resources in order to lower risk while also improving the patient and caregiver experience. By improving patient and caregiver resources, we provide a better path of care reducing stress and uncertainty for our patients and their families.

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Cliffs and crises happen in the gray spaces you see in the graphic above. It's those inbetweens where caregivers need the most support and resources. CareStarter works to help anticipate those cliffs and crises and provide information. We aid in those gray points which serve as transitions and are focused on being a fluid source of information for patients as well as providers. Our goal is to provide resources focused on a pediatric patient's care transition points that cause the most stress and uncertainty.

Resources don’t just help put a caregiver’s mind at ease. Stress decreases as caregivers have access to resources especially during these critical transition period. Caregivers can educate, plan and prepare for those transitions and changes in care for their children. Our CareStarter technology supports your current care efforts focusing on resources during those critical cliff and transition points.

Top Three Needs Caregivers - Patient Focused Care

Throughout a patient’s treatment life cycle, the top three needs of caregivers are 1) access to information and resource, 2) respite and self-care for the caregiver 3) personal funding.

Patients and caregivers will have feelings of anxiety and distress throughout the diagnosis life cycle with the highest levels occurring 1) navigating the health system and its providers and learning to communicate effectively with the healthcare team, 2) managing daily challenges of caregiving, and 3) transitioning from inpatient care to long-term outpatient management.

Access to resources and support throughout all four pods of pediatric special care are fluid and evolve as your child grows, healthcare practices advance and the needs of the family change. Families and caregivers are provided peace of mind as well as the ability to plan, prepare and anticipate for different providers and services making the transition period between the types and level of care flow more smoothly.

How does 360 degrees of care change the provider experience?

Every provider has a start and stop to their services as they fall in the four pods of special care and transitions. 360 degrees of care is all about recognizing their area of expertise and realizing that their patient’s care doesn’t end, it only moves or transitions to a different provider or point. By supporting free information, they allow families to find resources quickly and free of charge.

There are six factors healthcare providers need to consider in developing 360 degrees of care for their patients and families. These six categories are embedded into our CareStarter app allowing caregivers to search for specific resources and providers under 1 of these 6 categories.

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Outlining 360 Degrees of Care in Pediatrics

  1. Nutrition

  2. Therapy

  3. Family

  4. Medical

  5. Recreation

  6. Education

The path to 360 degrees of care lies in the support and commitment of the provider who is focused on three things: 1) Patient Empowerment 2) Better Care and 3) Unique Care. Three hundred sixty degrees of care is a partnership and relationship between caregivers and providers understanding that caregivers are navigating this new pediatric frontier need to know they have are not alone.

Click here for part 1 of our series on defining what 360 degrees of pediatric care is.